YCCA2160 Social interaction at work organizations (5 cr)

Study level:
Intermediate studies
Grading scale:
Responsible organisation:
Jyväskylä University School of Business and Economics
Coordinating organisation:
Open University, Jyväskylä University School of Business and Economics
Curriculum periods:
2020-2021, 2021-2022, 2022-2023, 2023-2024


This study module introduces the constitutive role of communication in organizations. Students gain understanding regarding the importance of social interaction in facilitating functional organization, creating organizational culture and enhancing engagement at the workplace.

While scrutinizing the role of communication in constructing well-functioning, inclusive, and innovative work environment, fhe study module promotes UN’s sustainable development goals 5 Gender equality, 8 Decent work and economic growth, 9 Industry, innovation, and infrastructure, and 10 Reduced inequalities.

Learning outcomes

After completing this study module, student:

  • understands the fundamental role of communication in constitution of organizations

  • is able to identify and analyze various flows of communication in work organizations

  • is able to identify different communication challenges in work organizations and find solutions for developing workplace communication

  • is able to reflect one’s own communication competence needed in work life

Description of prerequisites

Liiketoimintaosaamisen perusteet


  • Mikkola, L. & Valo, M. (2020) Workplace communication. Routledge.

Completion methods

These completion methods are for University of Jyväskylä degree students. Other options:

Method 1

Osallistuminen opetukseen, 80 % läsnäolovelvollisuus.
Evaluation criteria:
Ryhmätyönä laadittu esitelmä. Oppimispäiväkirja.
Time of teaching:
Period 1
Select all marked parts
Parts of the completion methods

Participation in teaching (5 cr)

Participation in teaching
Grading scale: